IonsCap respects the confidentiality of your information and guarantees that your data will be treated in the most ethical, safe and transparent way possible.

We believe it is imperative that you understand how we handle your personal information.

All information provided on our website is for exclusive use for the purchase procedure, sending, personalization, facilitation and is not made available to third parties that are not directly related to the purchase procedure and for a specific purpose, under the terms mentioned here. The data provided is registered in our database that has restricted access, is absolutely protected and is fully in line with applicable legislation, especially with regard to the General Data Protection Law, Law No.

The e-mails and telephone numbers provided can only be used for contacts regarding purchases made on our website. With the prior and express authorization of the customers, we send emails informing the current promotions and the presentation of new products, however our customers can request not to receive the offers or reports.

There is no storage of information that is not necessary for the execution of the purchase. The use of the CPF is required by law for the issuance of invoices and for the shipment of goods.

The passwords provided in our database are archived in an encrypted way, allowing only the owner of the record to have knowledge.

The credit card numbers provided are registered directly in the card issuers’ database, not allowing access to this information by third parties. When informing the data to the administrator, it performs the verification of the transaction online and returns only if the purchase is approved or not.

We use SSL certificate, a security protocol that allows encryption of data exchanged between two network points. … Because it is encrypted, if any data packet is intercepted by third parties, it cannot be read, which guarantees information security.

Ensuring the confidentiality of personal data and trust in our security procedures are important to Ionscap.

As mentioned above, all our data processing described above is based on the provisions of the General Data Protection Law (Law 13.709/18).

The General Data Protection Law is the Brazilian law that guarantees the protection of personal data when used by a company. Ensuring professionalism, secrecy, transparency and, above all, that the data subject has full knowledge of how the company will use such information.

Consumer Rights Guaranteed by the LGPD

Anyone who makes their information available on the Ionscap website (www.ionscap.com.br) can request information through SAC (sac@ionscap.com) about what data is stored and how such data has been treated by the company, that is, , whether they were shared, for what purpose, etc. It is through these channels that you will be able to request access to your data that is processed in our environments, manage your consents (requiring partial deletion or maintenance), request edits for updating as well as request the permanent deletion of our databases. That is, it is through these communication channels that you will be able to exercise all the rights guaranteed to you by the General Law for the Protection of Personal Data (LGPD).

It is important to point out that some data, due to law, need to be kept for determined periods in our systems, but at the end of this legal period they will be immediately deleted as requested by the Holder.

WHO DO WE SHARE YOUR DATA WITH?

*With the logistics and transport company for the best delivery.
*Card operators and means of payment
*With regulatory bodies or even with the judiciary, in case of a court order to that effect. Just as an example, Ionscap may be required to share its data with bodies such as ANVISA, Procon, police authorities, among others, if determined.

WHAT DATA DO WE COLLECT?

* purchase data **
* cookie data of a nature (commercial, marketing, geolocation) **
* registration and profile data

Cookies

This is a 100% secure store and uses Cookies technology only to make your purchase easier. The purpose of the Cookie is to customize your navigation on the site as much as possible, allowing for greater ease and agility in the shopping process.

How Do We Protect the Data We Have Stored?

We have organizational and technical security measures in accordance with the terms of Law 13.709/2018 to ensure the effective protection of each holder’s data, such as, but not limited to, encryption and security certificates, in addition to sectorized handling protocols.

Applicable Law and Conflicts

We will always follow applicable federal law, regardless of whether our privacy policy may conflict with state or other country laws. Adopting the forum of the holder’s domicile to resolve any conflicts related to our privacy policy.

Amendment of the Privacy Policy.

We reserve the right to change these terms at any time, but we undertake, in the event of any change, to notify you through our channels to request the reassessment and consent of the holder of the new conditions established.